What is pet cremation?

The cremation of a pet is a traditional, respectful, clean, and rapid method of reducing your loved one’s remains. Your pet is gently laid to rest on a hearth in our hygienic crematory chamber and is then exposed to high temperatures that quickly reduce the matter into ashes. Such ashes are gathered with care and placed in a beautiful urn of your choice. You may also choose to scatter the ashes in your pet’s favorite spot, for example, or cherish them as a keepsake in your home.

Can I bring my pet to Trusted Journey Pet Memorial Services rather than use your pick-up services?

Yes, you may bring your pet directly to us. Please call so that we are prepared for your arrival. You can also arrange for us to pick up your companion at your local veterinary hospital or home.

My pet passed away and I’m not sure what to do now?

If your pet passed away at your veterinary clinic, you can instruct the hospital to use the services of Trusted Journey.

If your veterinary clinic is not currently a partner with us, please contact us directly at any time of day or night. We will discuss with you all possible aftercare options and will then take care of further arrangement details with your veterinarian for you.

If your veterinary clinic is one of our customers, there is no need to contact us. We are at each of our veterinary hospitals multiple times per week to make pick-ups. They will notify us about your pet and your final arrangement wishes. Additionally, you always have the option of bringing your pet directly to our center yourself.

If your pet has passed away at home, call us; we can arrange for a team member to come to your home to pick up your pet, or, if preferred, we can schedule you to come directly to our center.

How do I know that I am getting the right remains back?

We have a multi-point check process in place, verifying the pet at each stage from the point of pick up or drop off to the point of return. Each pet is assigned an identification tag that stays with the companion animal throughout the entire aftercare process. You are also welcome to choose our witnessed cremation service, allowing you to witness your pet being placed into the crematory. With this option, you may rest in our comfortable waiting area during the cremation.

How much does cremation cost?

The cost varies depending on the weight of your pet and the service you choose. We accept cash, Visa, MasterCard, American Express, and Discover.

For additional information, please call us:

Grafton, OH – (440) 748-1716
Columbus, OH – (614)-751-9950
Clarklake, MI – 1-(800)-968-7387
Clarkston, MI – (248) 363-1594
Houghton Lake, MI –  1-(800)-968-7387
Traverse City, MI – (231)-421-1370

Do you provide pet euthanasia services?

We do not provide this service, as only a professional veterinarian may euthanize a pet. We can, however, provide you with several referrals; we have reliable partners in many states that offer humane pet euthanasia after all other wellness options have been exhausted. Please always feel free to call us for any additional help.